Shipping Information
At Vanity Art, we are committed to providing a smooth and reliable shipping experience for all of our customers. Below you will find detailed information about our shipping policies to ensure your purchase arrives on time and in excellent condition.
Shipping Destinations
We currently ship to addresses within the continental United States. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii at this time.
Shipping Methods
We offer standard and expedited shipping options depending on your needs. Our preferred carriers are UPS, FedEx, and other reliable freight companies that ensure safe and secure delivery. The type of delivery service used will depend on the product purchased and your location.
Shipping Costs
Free shipping in US.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Delivery Time
- Standard Shipping:10 business days
Please note that delivery times may vary based on location, product availability, and unforeseen circumstances such as weather conditions or carrier delays.
Freight Deliveries
For larger items such as bathtubs and vanities, freight delivery may be required. These shipments typically arrive on a pallet, and a delivery appointment will be scheduled with the carrier. Freight deliveries are curbside only, meaning the driver will deliver the item to your driveway or the curb outside your residence.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to track the progress of your delivery. If you do not receive your tracking number or need assistance, please contact our customer service team.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure a replacement is sent. If your package is lost during transit, please notify us as soon as possible so we can investigate the issue and assist in locating your order.
International Shipping
At this time, we do not offer international shipping. We are continuously working to expand our shipping options, so please check back for updates.
Contact Us
If you have any questions about our shipping policies or need help with your order, please don't hesitate to contact our customer service team at [info@vanityart.com/(214)382-0288]. We are here to assist you with any concerns or inquiries you may have.